SUCCESSFUL RELOCATION… CHECK NO INTERRUPTION TO CUSTOMER SERVICE LEVELS… CHECK IMPLEMENTATION OF A NEW TELEPHONE SYSTEM… COULD DO BETTER Here at Assay Office Birmingham we pride ourselves on our customer service excellence. And we can. We have consistently focused on delivering the utmost in customer care and service delivery, since our doors first opened in 1773. We are proud of our successful relocation. Not least because we were able to do so without any interruption t…

Assay Office Birmingham announces new collaborative tenancy and partnership with the Birmingham School of Jewellery Assay Office Birmingham and Birmingham City University have announced the beginnings of an exciting new partnership and tenancy. The University’s gemmology department will move into the new, state-of-the-art premises at 1 Moreton Street, enabling further development of gemmological training for School of Jewellery students and forms part of ambitious plans to…

ASSAY OFFICE BIRMINGHAM UNVEILS MOVING VIDEO: NEW SITE, NEW ERA, SAME EXPERTISE  After 5 years of planning, six weeks of transitional relocating and no interruptions to production and therefore no impact on our customers, Assay Office Birmingham are proud to launch our (very!) moving video showcasing our move from Newhall Street to our new state-of-the-art premises on Moreton Street, in the heart of the bustling Birmingham Jewellery Quarter. The video, presented in both a 10-minute long…