Assay Office

MY ANCHORCERT

EXPERT ANALYSIS ACROSS A RANGE OF SECTORS

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In order to improve our service toÂ customers,Â we would like to remind you that all key customer contacts at Assay Office Birmingham have direct dial phone numbers.

A list of these contacts are included below to help you reach the person you need as quickly as possible. These numbers are also included in the relevant e mail signatures. We have improved the routing of calls to these numbers in an effort to give you a reply more quickly and hope that this information will enable us to give you a more efficient service. Our main switchboard number is 0121 236 6951 Â and its opening hours are 8:30am until 4:00pm Monday to Friday.

HALLMARKING	8:30am to 4:00pm Monday to Friday
Â	Â
Assay/Testing	Diana Donnelly	0121 262 1030
Goods In/Out	Dave Logan	0121 262 1038
Â	Jacqui Eady	0121 262 7935
Product Marking	Rose Nightingale	0121 262 1021
Â	Helen Tingey	0121 262 1006
Silverware Hallmarking	Faye Grove	0121 262 1058
Laser Marking	Julie Burns	0121 262 1062
Work in Progress/Progress Chasing	Progress Team	0121 236 3172
Registration	Lin Moran	0121 262 1029
Operational Enquiries	Kathy McMillen	0121 262 1018
New Business	Marie Brennan	0121 262 1035
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SAFEGUARD VALUATIONS AND ANCHORCERT GEM LAB
9:00am to 5:00pm Monday to Friday
Work in Progress/Progress Chasing	Â	0121 236 2122
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THE LABORATORY	8:30amÂ to 4:00pm Monday to Friday
Work in Progress/Progress Chasing	Michelle Cartwright	0121 262 1057
New Business	Tim SmithÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1036
Â	Steve FranklinÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1017
Â	Â	Â
TRAINING & EDUCATION	9:00am to 5:00pm Monday to Friday
All Enquiries	Kelly FisherÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1024
Â	Â	Â
ALL FINANCE/ACCOUNTS ENQUIRIES	8:30amÂ to 4:00pm Monday to Friday
General Enquiries	Sandra ScottÂ Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1019
Â	Matthew TurnerÂ Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1015
Credit Control	Toni Collins Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â	0121 262 1014
Accounts Payable	Debbie Tillison	0121 262Â 1013